Customer Reviews for Jiffy Lube 4749 N Sterling Rd., Peoria, IL, 61615
Customers at N Sterling Rd. talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Mary F.
Mar 21, 2026
I felt like a queen while getting an oil change. Opened doors with a great waiting area.
Bella D.
Mar 20, 2026
Excellent customer service and good work on my car. Just took quite a bit longer than expected due to a wait so I recommend calling in advance or making an appointment.
Lynda D.
Mar 20, 2026
Very efficient and no surprises
Mr. J.
Mar 20, 2026
They did a fantastic job. Had the manager come back to mount some tires just for me.
Rick H.
Mar 18, 2026
Sylvia S.
Mar 18, 2026
Great service with friendly staff
Marianne H.
Mar 12, 2026
Excellent service and staff
Shannel
Mar 09, 2026
Todd D.
Mar 09, 2026
Antron E.
Mar 08, 2026
Jim F.
Mar 06, 2026
Great service, friendly staff, and the whole process was less than 30 minutes for an oil change & tire rotation.
Jennifer D.
Mar 06, 2026
Best experience! Very helpful funny happy employees will definitely be returning in the future
Cathy W.
Mar 06, 2026
The S.
Mar 06, 2026
Nice facility, professional employees.
Amanda E.
Mar 05, 2026
Tracey S.
Mar 04, 2026
Jacob R.
Mar 01, 2026
Latron and Towayne were great. They were very knowledgeable, professional, and friendly. Jiffy Lube is more expensive than other places I have been to, but it pays off in the customer service and the money you save by not being convinced to pay for so many extra services. They were not pushy and very honest and upfront. They also shared the other services they offered while I was there.I will be back in the future for sure for oil changes and anything else I need with my vehicles.
Murphy 7.
Feb 26, 2026
Sherry E.
Feb 25, 2026
Ruth R.
Feb 24, 2026
Great service and very efficient.
John T.
Feb 23, 2026
All of the mechanics were very attentive to my needs Great attitudes.
Demenika P.
Feb 23, 2026
Very respectful Team that works here and left with a smile. I will be back!! Thanks for my oil change today gentleman!!!
J “.
Feb 22, 2026
Aiden
Feb 21, 2026
Jiffy Lube made getting my oil change very easy today. I was able to get in and out within 30 minutes. Travis was a lot of help and honestly made the whole experience fun. Excellent people skills and customer service. I found the price reasonable, and I got a coupon for my next visit.
Mike M.
Feb 21, 2026
Fast service, knowledgeable staff
John M.
Feb 19, 2026
Fast service and everyone was very polite! Best oil change experience I’ve had.
Charles S.
Feb 19, 2026
Travis Donatello brings the customer service at this location. Awesome AND efficient.
Kyle H.
Feb 18, 2026
Great experience from start to finish. The ENTIRE staff was attentive, personable and knowledgeable throughout. The manager's name escapes me, but he runs an awesome location. Will definitely be back at the Sterling location!
Chengquan X.
Feb 18, 2026
Super friendly and knowledgeable staff, excellent service
Sheena D.
Feb 15, 2026
Dustin V.
Feb 14, 2026
Wow just wow! Travis took great care of me. Approachable, knowledgeable, friendly. Great experience
Richelle D.
Feb 13, 2026
Jessica H.
Feb 13, 2026
First time getting oil changed in my truck. Super nice guys.. took their time but did it right! I will be back again. Thanks guys!
Jeff H.
Feb 12, 2026
Quick and easy.
Nancy W.
Feb 10, 2026
Fast.. very friendly.. good service
Savannah H.
Feb 09, 2026
Guys we’re super friendly and got me in and out ASAP! They even offer coffee while you’re waiting which I thought was awesome!
Miles T.
Feb 07, 2026
Blake E.
Feb 05, 2026
Travis & Jesse were great!
Jeff T.
Feb 04, 2026
Got right in. No pressure to buy extra. 15 minutes and out! Great service!
Anna B.
Feb 03, 2026
I have been picky who works on my car due to bad experiences. However, Travis is my go to person at Jiffy Lube! I had an oil leak and he fixed the problem. He reassured me that the oil filter can come loose over time and that he tightened in down. I can tell you my stress level was very high that day. Knowing my car has over 120,000 miles I was afraid I would need to have a big expensive bill to fix the problem. I also have recently had my breaks changed and oil change on the same day. I look for Travis because of his great customer service and his knowledge of working on cars. He is the only person I would have work on my car! Thank you Jiffy Lube for outstanding customer service!
Robert (.
Feb 03, 2026
It was very professional from the time I pulled in until the time left. I was offered coffee, water in the waiting area. Very nice experience!
Tyner W.
Feb 02, 2026
Quick, well priced oil change!
Christopher W.
Feb 01, 2026
Christopher W.
Feb 01, 2026
They were very pleasant and professional. Their training team for their employees should be very proud of there their hires because they were fast, efficient and knowledgeable.
Roger H.
Jan 29, 2026
Very quick, professional, courteous
Steve E.
Jan 26, 2026
Great service!!! Truly professional!!
Josh C.
Jan 22, 2026
Travis and his crew on Sterling rd in Peoria IL were awesome! Great service! Wonderful customer service and a nice clean shop to boot! Latron also was a great help!
Amanda J.
Jan 21, 2026
Great service and friendly staff!
Chris W.
Jan 20, 2026
Great customer service and a team that cares!
Romulus K.
Jan 19, 2026
The older Gentlemen was soft spoken, and incredibly friendly and charismatic. The two younger gentlemen had great etiquette, were very proper. They explained things to me, and im glad I could give one a chuckle at my ignorance about cars! Good team, and was quick about it. Great service, from a great staff. Well done, guys.