Customer Reviews for Jiffy Lube 4749 N Sterling Rd., Peoria, IL, 61615

Customers at N Sterling Rd. talk about:

Customer service

Service speed

Trust

Affordability

Workmanship quality

Mary F.

Mar 21, 2026

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I felt like a queen while getting an oil change. Opened doors with a great waiting area.

Bella D.

Mar 20, 2026

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Excellent customer service and good work on my car. Just took quite a bit longer than expected due to a wait so I recommend calling in advance or making an appointment.

Lynda D.

Mar 20, 2026

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Very efficient and no surprises

Mr. J.

Mar 20, 2026

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They did a fantastic job. Had the manager come back to mount some tires just for me.

Rick H.

Mar 18, 2026

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Sylvia S.

Mar 18, 2026

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Great service with friendly staff

Marianne H.

Mar 12, 2026

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Excellent service and staff

Shannel

Mar 09, 2026

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Todd D.

Mar 09, 2026

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Antron E.

Mar 08, 2026

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Jim F.

Mar 06, 2026

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Great service, friendly staff, and the whole process was less than 30 minutes for an oil change & tire rotation.

Jennifer D.

Mar 06, 2026

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Best experience! Very helpful funny happy employees will definitely be returning in the future

Cathy W.

Mar 06, 2026

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The S.

Mar 06, 2026

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Nice facility, professional employees.

Amanda E.

Mar 05, 2026

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Tracey S.

Mar 04, 2026

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Jacob R.

Mar 01, 2026

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Latron and Towayne were great. They were very knowledgeable, professional, and friendly. Jiffy Lube is more expensive than other places I have been to, but it pays off in the customer service and the money you save by not being convinced to pay for so many extra services. They were not pushy and very honest and upfront. They also shared the other services they offered while I was there.I will be back in the future for sure for oil changes and anything else I need with my vehicles.

Murphy 7.

Feb 26, 2026

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Sherry E.

Feb 25, 2026

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Ruth R.

Feb 24, 2026

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Great service and very efficient.

John T.

Feb 23, 2026

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All of the mechanics were very attentive to my needs Great attitudes.

Demenika P.

Feb 23, 2026

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Very respectful Team that works here and left with a smile. I will be back!! Thanks for my oil change today gentleman!!!

J .

Feb 22, 2026

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Aiden

Feb 21, 2026

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Jiffy Lube made getting my oil change very easy today. I was able to get in and out within 30 minutes. Travis was a lot of help and honestly made the whole experience fun. Excellent people skills and customer service. I found the price reasonable, and I got a coupon for my next visit.

Mike M.

Feb 21, 2026

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Fast service, knowledgeable staff

John M.

Feb 19, 2026

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Fast service and everyone was very polite! Best oil change experience I’ve had.

Charles S.

Feb 19, 2026

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Travis Donatello brings the customer service at this location. Awesome AND efficient.

Kyle H.

Feb 18, 2026

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Great experience from start to finish. The ENTIRE staff was attentive, personable and knowledgeable throughout. The manager's name escapes me, but he runs an awesome location. Will definitely be back at the Sterling location!

Chengquan X.

Feb 18, 2026

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Super friendly and knowledgeable staff, excellent service

Sheena D.

Feb 15, 2026

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Dustin V.

Feb 14, 2026

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Wow just wow! Travis took great care of me. Approachable, knowledgeable, friendly. Great experience

Richelle D.

Feb 13, 2026

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Jessica H.

Feb 13, 2026

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First time getting oil changed in my truck. Super nice guys.. took their time but did it right! I will be back again. Thanks guys!

Jeff H.

Feb 12, 2026

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Quick and easy.

Nancy W.

Feb 10, 2026

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Fast.. very friendly.. good service

Savannah H.

Feb 09, 2026

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Guys we’re super friendly and got me in and out ASAP! They even offer coffee while you’re waiting which I thought was awesome!

Miles T.

Feb 07, 2026

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Blake E.

Feb 05, 2026

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Travis & Jesse were great!

Jeff T.

Feb 04, 2026

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Got right in. No pressure to buy extra. 15 minutes and out! Great service!

Anna B.

Feb 03, 2026

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I have been picky who works on my car due to bad experiences. However, Travis is my go to person at Jiffy Lube! I had an oil leak and he fixed the problem. He reassured me that the oil filter can come loose over time and that he tightened in down. I can tell you my stress level was very high that day. Knowing my car has over 120,000 miles I was afraid I would need to have a big expensive bill to fix the problem. I also have recently had my breaks changed and oil change on the same day. I look for Travis because of his great customer service and his knowledge of working on cars. He is the only person I would have work on my car! Thank you Jiffy Lube for outstanding customer service!

Robert (.

Feb 03, 2026

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It was very professional from the time I pulled in until the time left. I was offered coffee, water in the waiting area. Very nice experience!

Tyner W.

Feb 02, 2026

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Quick, well priced oil change!

Christopher W.

Feb 01, 2026

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Christopher W.

Feb 01, 2026

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They were very pleasant and professional. Their training team for their employees should be very proud of there their hires because they were fast, efficient and knowledgeable.

Roger H.

Jan 29, 2026

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Very quick, professional, courteous

Steve E.

Jan 26, 2026

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Great service!!! Truly professional!!

Josh C.

Jan 22, 2026

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Travis and his crew on Sterling rd in Peoria IL were awesome! Great service! Wonderful customer service and a nice clean shop to boot! Latron also was a great help!

Amanda J.

Jan 21, 2026

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Great service and friendly staff!

Chris W.

Jan 20, 2026

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Great customer service and a team that cares!

Romulus K.

Jan 19, 2026

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The older Gentlemen was soft spoken, and incredibly friendly and charismatic. The two younger gentlemen had great etiquette, were very proper. They explained things to me, and im glad I could give one a chuckle at my ignorance about cars! Good team, and was quick about it. Great service, from a great staff. Well done, guys.