Customer Reviews for Jiffy Lube 1990 E College Ave., Normal, IL, 61761

They were fast and very kind.

Very friendly staff and fast service

I would love to give you guys more stars ??.

I had the absolute best service from everyone there on 05/31/2026. Everyone working was extremely polite; including opening doors for entry and exit !!

Polite and friendly employees. Speedy service.

I've been here twice. Both times the service was quick and they did a great job. Jeremy T. did a great job underneath and I'll go back when I'm back in town. Thanks Jiffy

Nice people, good service e

Very pleased with my experience. The technicians were extremely polite, did not push upsells, and very communicative about the exact services. I will be coming back for my future changes.

Quick service and very professional and friendly.

This was my first time at Jiffy Lube and I will definitely be coming back. Timothy helped me and he was extremely kind and polite. Great experience!

There were only 2 guys working but they were friendly, professional and knowledgeable.

Excellent service! Very pleasant, efficient and professional team!

Great service! Thanks to Charles, Dominic and Rebecca for helping to discover those dirty air filters. Now my car runs smoother and the air conditioner even cooler. Service was warm, respectful and professional. Probably the best Jiffy Lube I've been.

Great service! Even showed me how to replace the air filter myself!

Great customer service. Quick & helpful

First time at a Jiffy Lube. Clean facility, quick service, and well-mannered and excellent customer service.

The mechanics were prompt and very professional!

Was in and out in less than 20 minutes! Friendly staff and super fast service!

Great service! I was in and out of there in 15 minutes! Nice manager and worker.

Very professional

Great atmosphere, fast, and great waiting area! Customer service is always excellent as well.

Their honesty is what makes me come back to them every time I need service on my car. I thought I needed the entire headlights replaced for the car, which would have cost hundreds of dollars. Jiffy Lube looked at the car and told me I’d only need new lightbulbs, which ended up costing me $30. Highly recommending this place for maintenance work.

The tech today was extremely knowledgeable. Was satisfied with service.

Friendly and service is really jiffy!

I always have great service at this location. Always friendly, quick, and take great care of my car.

I bought my Jeep in and was scared about the worked needed done but Tim put all my worries at ease. He was not only knowledgeable about what needed and how to go about it but he was also incredibly kind and respectful throughout the entire process. Tim took the time to explain what was going on with my fluids, answered all my questions clearly, and made sure everything was topped off properly before leaving. He really made my day. It’s rare to come across someone who is both skilled and genuinely considerate—highly recommend!

Great service, fast friendly

Rear breaks and all the things related done at this facility...the manager, Mark was amazing from first meet to picking up and leaving with my vehicle. Very knowledgeable staff, very friendly and facility is very clean.

Good service, clean facility. Respectful staff.

Great service!

Excellent customer service! Jiffy Lube technicians were knowledgeable and helpful when explaining what was needed during service!

The Techs were very professional and curious. They alerted me to a pre-existing issue which I didn't notice having.

This morning I was traveling to an out of town destination for an important all day meeting when my oil light notice went off. The workers at Bloomington Illinois Joffy Lube were very prompt at finding a dirty air filter and yet complemenatary of the good shape of the tires despite their age. My oil was changed and new filter placed all in less than 15 minutes. The workers were reassuring about being efficient so I could still timely get to my meeting without worrying about any problems on my long trip home . I had asked a different service if they could help me and was told it would take over an hour compared to Jiffy Lubr’s prompt service. I recommend this group to anyone. Plus as a bonus they honored an online coupon discount!

Always friendly and helpful. I bring both of my vehicles here and haven't had any issues. Had to wait a little longer than usual once for a filter to be delivered for my Mini Cooper but they kept me informed on what was going on.