Customer Reviews for Jiffy Lube 1745 Bradford Lane, Normal, IL, 61761

Great experience with honest, professional, friendly staff.

Got a new car and wanted to make sure everything was perfect on it while getting my Uber and Lyft inspections done, Hyde was amazing! Will be back!!

The service was great and the price was very reasonable.

great service & was done quickly

I love this location ?? they are always fairly priced and great at explaining issues and answering questions. The staff is always friendly, personable, and informative. Today Hyde assisted me and provided me with amazing service. Highly recommend this Jiffy Lube location!

Hyde was incredibly helpful and did absolutely everything I needed to get going!

Great service and was quick!

Nathan and hudd are both amazing they look at for me I my time need

Never had this happen before... as a pilot car I put a lot of miles on my vehicle very loyal to my oil changes when my light comes on a young man there name John check my oil said it was very clean and looked like it did not need any changing and I could get a lot more miles out of it. Due to this I would like to give him not only five stars but eight stars and I will be back for my oil change after I put a few more miles on thank you so much how refreshing to have such good service and integrity. I definitely will be bragging about this place and sending people here

Friendly and helpful. Went there for an issue my car was having for a while and they were able to fix the problem that was caused by another shop's mistake. I needed to find a new regular auto shop, so this was a very impressive first experience. I'll definitely be returning in the future.

Had to get tired patched, they didn't rush the job and did it well at the same time.

I had an excellent experience at Jiffy Lube thanks to Hyde! He was professional, friendly, and went above and beyond to provide amazing customer service. He even gave me a first responder discount, which I truly appreciated. It’s rare to come across someone who genuinely cares about their customers the way he did. Thank you, Hyde, for making the experience quick, easy, and stress-free. I’ll definitely be coming back!

Been here a couple times, never had an issue. Professional service, kind personalities. Everytime I visited, these guys knew what they were doing! If I could give 6/5 stars, I would.

This team always does a great job

The guys went above and beyond to help us out on our 1800 mile road trip. Professional and helpful. Thanks guys!

Hours of operation are late which is amazing for me and my job!!! The guys are super nice there. I will definitely be back. They were so helpful making sure I saw the nail in my tire and fixing my headlight, things I didn’t even know I needed done!!

Excellent service, problem solving and customer service. Nathan went above and beyond to quickly help me resolve an issue and I was on my way.

Really good customer service. I was able to get in and out and they were able to fix my car very quickly. I'd definitely come back here in the future.

Jared has 5 star customer service! I got a quick oil change and he helped me understand my car without the over explaining!

The service was great, they even helped me tighten down some bolts on my motorcycle carrier. Above and beyond helpful.

The tech that helped me was very knowledgeable very polite well spoken I was very impressed with your operation thank you

perfect place to go do your oil change and check your car.

Shout out to Nathan for getting my inspection taken care of quickly.

Hyde and Tim are the best. Very timely and prompt. Love these guys

Came in for a oil change customer service was great.Quick and great service will definitely come here again

The staff was fri3bdly, clearly explained everything, and took great care of my vehicle. I appreciate the service!

The staff here is amazing! I received honest educated feedback from staff about the condition of my car. Everyone has amazing customer service skills as well! Best place to get your oil changed in blono

Great service, done in a timely manner. Would recommend to anyone looking to get any kind of vehicle service.

Tim is the best! He has helped me lots of times and always does right by me. He is a great guy!

Know what they are doing!! Very nice

Good service with short wait time

First time at this location. Team was extremely nice and didn’t try and sell a bunch of items like other places typically do. Waiting room was really clean and good visibility to watch your car from the lobby. The guy greeted me at the car and got me checked in. Will return in the future.

Great customer service! We came in with some car issues and they were quick to check it out to diagnose the problem and help us come up with a solution! Definitely recommend!

Went go oil change. They had a deal going on that allowed me to get a free checkup and windshield wipers. Recommend.

The staffs were very professional and nice. I walked in without appointment on a busy weekend, and was able to get my car inspected within reasonable time. There were complimentary snacks and drinks. The waiting area was clean and cozy. Will recommend to friends.

Came in about 30 mins before they closed these guys really came thru for me clutch bc I drive for door dash and started to hear a squealing from my serpentine belt! Life savers man frl!