Customer Reviews for Jiffy Lube 1644 W JEFFERSON ST, JOLIET, IL, 60435-6743

The service and staff are very friendly and courteous.

Wonderful customer service and quick too. 10/10 would come back!

I stopped by this location of Jiffy Lube so that I could have my vehicle inspected to drive for Uber. I was immediately greeted by a friendly employee, directed to the lane I needed to go for my services, kept informed every step of the way. Midway through the inspection, the service tech came out to ask me some questions and we updated all of information in their system attached to the vehicle -- which was a complete bonus for me because that's when I found out I get 15% off all of their services as an Uber driver! All in all, the entire experience only took about 15 minutes. I'd say that Jiffy Lube (at least the one on Jefferson Street in Joliet, IL) is doing it right!! Keep up the great work...

Excellent service, the female manager there was beyond helpful. She showed me things wrong with my car that even Dracy In Joliet failed to mention.

Great job didn’t take long was in and out within 20 minutes

Very helpful, knowledgeable, friendly and professional. Would recommend this location for future needs.

Very fast, friendly and thorough... I appreciate the overall inspection.

Great professional service awesome staff.

They move quick; good service.

Great service

The service is excellent, and the people are very nice.

Great greeting with a smile!

The workers here are always friendly. If you’re lucky, you’ll be in and out of there quickly. There’s always hot coffee. You can see what they’re doing to your car. Mark and Jose the manager are very professional. I’d recommend this place to others. (Maria)

This jiffy lube comes with amazing staff! From Mark that did an amazing job. To Jose whom not only made sure his team took care of my truck, but also the interaction with customers made everyone feel right at home. Jose, you have a great team here. Everyone made me feel comfortable here. We will definitely be back. Overall experience was great.

Amazing technicians.

Awesome service! I've been going here for a year for oil changes and tune-ups, and I'm never disappointed.

The staff was very friendly and helpful. The service was done quickly as well. And they also provided coffee while I waited!

The staff is really friendly and the service was really good and quick, good job guys..!!

This is a good place and always so very nice

Fast and reliable service.

On Wednesday, February 25, I urgently required an oil change and visited the Jiffy Lube on Jefferson Street in Joliet, Illinois. The team there delivered an exceptional caliber of service—truly the highest standard a customer could hope to receive. The service writer identified mechanical concerns I had been completely unaware of and addressed them promptly and professionally. Throughout my visit, the staff remained remarkably courteous, consistently checking in to ensure my comfort and keeping me thoroughly informed about the status and timing of my vehicle. Their professionalism, attentiveness, and dedication to quality service were exemplary. These employees are genuinely deserving of commendation—and a raise. I don’t remember their names, but I drive a 2025 Hyundai Tucson, black and color

Sonia and the guys were fantastic! The service I received was stellar! Thank you!

Fair price,and explained things,will come back

I have always had a great experience at this location!

Great service, in & out quickly, and reasonable prices, got a full synthetic oil change from them and now my car rides smooth.

Excellent service, very fast, this location was very clean and accommodating. Customer service were very professional and attentive to detail of Services provided.

Quick and easy for an inspection

Got an oil change! They let me know the condition of my brakes as well, Now I have another project to consider for the near future 2026 strong ??

Quick in and out .

The team was very fast and efficient

Fast, reliable and courteous. They had me in and out within minutes.

Very good experience overall. The staff was polite, patient, and actually listened to me. They didn’t try to push extra services and respected my decisions. That kind of service is rare these days. Thank you!

Muy amables y serviciales! Buen trabajo