Customer Reviews for Jiffy Lube 3630 N ELSTON AVE, CHICAGO, IL, 60618-4316

Very nice and very quick

Awesome place. Thorough and fast.

They were fast, informative, and friendly! Can’t ask for more!

Great staff, very nice, super efficient. Was there for less than 10min for an oil change. I also appreciate how they offer other services without too much pressure. All the staff I interacted with super nice and helpful.

Ryan took care of all my needs and went above and beyond for me! Amazing staff! Clean store! Fast and efficient service at a great price! Toni even sent us off with these cute duckies! ?? Best Jiffy Lube around!

Amazing and very helpful staff!

Great experience. Manny was very helpful!

Greeted the minute I pulled up, I think everyone said hello and ten minutes later I was getting back in my car and going home.

Nice and easy. Great communication.

Fantastic service!!! Manny and Toni are the BEST!! Such a great feeling to enjoy having maintenance done on my vehicle - love that I have a new shop for my car & me!!!

Went there to check my oil level and the staff was very friendly. Took my car in right away. Was able to check it and top it off so I definitely would go back very convenient

Welcoming staff with quick facilitation!

I came in yesterday for an oil change and honestly had one of the best customer service experiences I’ve had in a long time. Good service feels so rare nowadays, so this really stood out to me. Manny and the entire team were incredibly kind, helpful, and welcoming from start to finish. They went above and beyond — they even helped remove the leftover numbers/stickers from when my car had been towed, which they absolutely did not have to do. Small gestures like that genuinely make such a difference. You can tell the employees here actually care about helping people and treating customers well. Thank you again to Manny and the whole crew for making what’s usually just a routine errand such a positive experience!

Had a great experience. Employees were very respectful and helpful. Service was great!

thanks to manny and team for a quick and pleasant experience ??

Mannie was amazing! He was very kind, super helpful and patient.

I like it the way they work, so professional!!

Called in ahead of, they helped me out, were efficient, and reliable. If they were close to home id come back

I like their job and attention to the client also very fast it’s convenient

Great team!

Your full synthetic oil is great but will it really last me another 365,000 miles?

Came in after getting multiple expensive and conflicting diagnoses from other shops (including being told I might need a full transmission replacement). The team here took a more practical approach, replaced spark plugs, filters, and did a transmission fluid service. They also caught that I was missing a cap that another shop said they had installed but didn’t. After the service, the car is running noticeably smoother and more responsive, and they confirmed there was no metal in the transmission fluid, which gave me real peace of mind. Pricing was reasonable, but in this case it saved me from going down a much more expensive and unnecessary repair path. Appreciate the honesty and thoroughness.

Was quick and friendly

Manny, Juan, Carlos, and Tony all rock! They make customers feel special! I will definitely return for the great service.

Great sevice, very cordial.

Fast, amazing, and friendly.. in and out without a hassle...

Manny and his team were absolutely amazing and helpful with our services today! This Jiffy Lube shop is one of the best. We are given great and respectful service every time we go. They are very efficient - in and out so quickly! Manny was wonderful at explaining what we need without pushing services like some other shops do. That is so appreciated. We had our oil changed, tire pressure capped off, windshield wipers changed and fluid topped off, engine filter changed - declined the cabin filter because I know how to that myself! - and some serious corrosion on our battery cleaned that we didn't even know about! You guys and ladies are doing a great job. Keep it up! We will be back. I highly recommend this shop!

Juan was absolutely wonderful. From the moment I walked in, he made me feel taken care of and comfortable. He was kind, professional, and went above and beyond to make sure everything was handled smoothly. You can tell he truly cares about his work and about the customers. Experiences like this are rare, and it really made my day. I’ll definitely be coming back because of him.

Arrived one hour before closing on a Monday. A rush of about 6-7 cars were lined up outside. I wasn’t sure if there would be enough time to get an oil change before close. Promptly greeted outside with great customer service and told it would be about a 30 minute wait, until my car could be serviced (which was exactly right). Efficient, friendly, professional care from all employees throughout the service. Highly recommend.

Manny was kind and so helpful. My oil change took maybe 10mins. I was in and out in under 20mins

Nice guys and very efficient

Fast service and friendly

Manny and the team are great, they get the job done in a timely manner and are attentive and friendly. Definitely recommend!

Had to come up to Chicago for a work trip and I needed an unexpected oil change with some other issues Manny and Juan were absolutely great! They were nice and had great customer service, took the time to explain things to me and assisted me with finding a reasonable solution that’s wasn’t going to break the bank.

Wry nice and knowledgeable people. Also shot fast!! Highly recommended!

Excellent and professional services thanks to Juan and Manuel that explained everything by the book Thanks again.

Very helpful people, great customer service. I've never not gotten my oil changed at Jiffy Lube because of the customer service and this location checks every box you would expect from a Jiffy Lube.