Customer Reviews for Jiffy Lube 2026 COLUMBUS PKWY, BENICIA, CA, 94510-5400

Management and all the employees at the Benicia location is 10/10 customer service

Quick and easy!

I love how they’re open till 7 PM So after work, I have time to get an oil change. The staff are very nice and very efficient

Excellent service, professional and kind, very knowledgeable. Thank you for such quick and thorough service.

Friendly and knowledgeable- extremely fast service on a holiday weekend!

Fast, reliable and great customer service!

My local Jiffy Lube has been servicing my 2011 Toyota Tacoma for many years. They help me keep it running great and always provide the necessary services. They never push any products but they make recommendations if they determine additional maintenance is needed.

Professional and friendly

Had my oil changed and they were all very nice people. Courteous and friendly.

Excellent customer service

Fast, easy, great customer service from every employee! Nice coupon discount also. I will definitely be back!!!! This was my first time. Just got my oil changed and fluids topped off. Maybe checked tires.

The crew was so nice and patient

I had a pleasant experience with this specific location, which is the first considering my lack of trust with the Jiffy Lube franchise overall. This location, employed with Ryan, Danny and Josh, were really efficient in getting the top-notch service for each individual car. It was quite a wait, but that is always a good sign. You have the option of being in your pov, (highly recommended) or sit in their compact lobby. Not sure on the quality of oil they use, but I still recommend this location if you want a trustworthy oil change service.

First time at the JiffyLube on Columbus Pkwy for an oil change. The techs were nice, worked together, and made sure to help me through the process. Ryan checked me in and set up my JL profile. My jeep was in pretty good shape but Mark went over what was needing attention and answered all of my questions. Overall my car got serviced within 25-30 minutes. I will be returning for the next service. Great job!

Was very well pleased with the service that was given to me today.\nThe guys that you have working for you are excellent.Keep up the good work??

Very good customer service.

Excellent service

The Jiffy Lube employee showed me my air conditioner filter, which was filthy and recommended I replace it which I did. It makes a huge difference in airflow. You don’t realize how lowered the performance is until you were replace filters. I 100% trust their recommendations.

Very good care and nice service. Thank you very much.

I've been coming here for years and always receive excellent service.

Everyone did a good job glad to see Mark back on the job

Nice guys, patient helpful to explain concerns about my car, honored discounts, allowed me to visually check on their progress. They completed what they said they were going to complete under 30 minutes. Wish they were open on Sundays.

Great customer service, excellent service skills and willing to help out with coupons.

Friendly, fast neighborhood service

Quick service, great service

I received professional service for my Honda Accord oil change. I highly recommend this location. Each employee was polite and professional. Thank you!!!

I came into the Benicia location after a long day and honestly wasn’t in the best mood. But from the moment I got there, the team completely turned my day around. The customer service was amazing everyone was friendly, professional, and genuinely kind. They made me feel comfortable, explained everything clearly, and had me in and out quickly. I’ve been coming here for a while, and this visit just reminded me why I keep coming back. It’s not just about getting an oil change it’s the way they treat people. Thank you to the whole team for not only taking care of my car, but also helping turn my day around. I truly appreciate it!

Excellent service, good prices, very fast... I recommend them. ?????????? Excelente atencion, buenos precios, muy rapidos.. Los recomiendo. ??????????

Great team, nice guys and great service.

Two thumbs up oil change experience. The entire team were personable, attentive and efficient. Will be a returning customer .

Fast, efficient and courteous. No high pressure attitudes. Informed there was a small transmission leak but no issue, no serious problem. Got oil change and lube.

Great service always friendly also great team work thank you for your service ????

Great experience, very professional.

The team was friendly, efficient & knowledgeable

Every worker there was extremely helpful and courteous. I will definitely return.

I drove up to the location on a Monday morning and got in line with 3 cars ahead of me. Both lanes were being utilized. Waited in the lobby for my car and within the hour I was done and gone. I wasn't from Benicia, but because I've been to Jiffy Lube in the Riverside, California area, my information was in the system already. Same great treatment as if I was pback in my hometown. I would surely recommend this Jiffly Lube to those living in the Benicia area.